CSAs
Community Supported Agriculture (CSA) is a great example of relationship marketing. With a CSA, members purchase ‘shares’ of the farm business. In return, they receive weekly or bi-monthly deliveries of fruits, vegetables or other items produced at the farm. CSA farms tend to be located near urban areas. More recently, however, farms located 60 miles or more from urban towns are organizing CSAs and either establishing a central drop site in town from which food can be distributed or staying close to home and providing food for rural residents. One of the biggest challenges for CSA owners is high customer turnover year to year.